Privacy Policy
•Information We Collect:
1. Personal Information: name, email, phone number, address, and other contact details.
2. App Usage Data: app interactions, device information (e.g., device ID, OS version), location (optional), and other usage metrics.
3. Service Request Data: details about your packing and moving requests, including dates, locations, and items.
4. Payment Information: payment method, payment details, and transaction history (if applicable).
•How We Use Your Information:
1. Provide Services: to facilitate packing and moving services, communicate with you, and respond to inquiries.
2. Improve App Experience: to analyze usage patterns, troubleshoot issues, and enhance app performance.
3. Marketing and Promotions: to send notifications, offers, and updates about our services (you can opt-out).
4. Compliance and Security: to comply with legal requirements, prevent fraud, and ensure data security.
•Data Security:
1. Encryption: we use industry-standard encryption to protect your data.
2. Secure Servers: our servers are secured and monitored to prevent unauthorized access.
3. Compliance: we comply with Indian data protection regulations, including the Information Technology Act, 2000.
•Data Sharing:
1. Service Providers: we share data with trusted service providers for app maintenance, improvement, and service delivery.
2. Legal Requirements: we may share data to comply with legal obligations, court orders, or government requests.
•User Rights:
1. Access and Correction: you can request access, correction, or deletion of your data.
2. Opt-out: you can opt-out of marketing communications and notifications.
•Changes to This Policy:
We may update this policy periodically. We will notify you of significant changes through the app or email.
•Contact Us:
If you have questions or concerns, please email us at mailto:support@urlgroup.in
By using the URL Group Packers and Movers app, you agree to this privacy policy. We are committed to protecting your privacy and ensuring the security of your data.