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Privacy Policy

URL Group Packers and Movers is committed to protecting the privacy and security of your personal information. This privacy policy explains how we collect, use, share, and protect your data when you use our Android app.

•Information We Collect:

1. Personal Information: name, email, phone number, address, and other contact details.
2. App Usage Data: app interactions, device information (e.g., device ID, OS version), location (optional), and other usage metrics.
3. Service Request Data: details about your packing and moving requests, including dates, locations, and items.
4. Payment Information: payment method, payment details, and transaction history (if applicable).

•How We Use Your Information:

1. Provide Services: to facilitate packing and moving services, communicate with you, and respond to inquiries.
2. Improve App Experience: to analyze usage patterns, troubleshoot issues, and enhance app performance.
3. Marketing and Promotions: to send notifications, offers, and updates about our services (you can opt-out).
4. Compliance and Security: to comply with legal requirements, prevent fraud, and ensure data security.

•Data Security:

1. Encryption: we use industry-standard encryption to protect your data.
2. Secure Servers: our servers are secured and monitored to prevent unauthorized access.
3. Compliance: we comply with Indian data protection regulations, including the Information Technology Act, 2000.

•Data Sharing:

1. Service Providers: we share data with trusted service providers for app maintenance, improvement, and service delivery.
2. Legal Requirements: we may share data to comply with legal obligations, court orders, or government requests.

•User Rights:

1. Access and Correction: you can request access, correction, or deletion of your data.
2. Opt-out: you can opt-out of marketing communications and notifications.

•Changes to This Policy:

We may update this policy periodically. We will notify you of significant changes through the app or email.

•Contact Us:

If you have questions or concerns, please email us at mailto:support@urlgroup.in

By using the URL Group Packers and Movers app, you agree to this privacy policy. We are committed to protecting your privacy and ensuring the security of your data.