Payment Policy

URL Group Packers and Movers provides an app to facilitate packing and moving services. This payment policy explains how we process payments for our services.

•Payment Methods:

We accept the following payment methods:

1. Credit/Debit Cards (Visa, Mastercard, Maestro)

2. Online Banking (major Indian banks)

3. Wallets (Paytm, Google Pay, PhonePe)

4. Cash Payment (for select services)

•Payment Terms:

1. Advance Payment: A nominal advance payment may be required to confirm service requests.

2. Full Payment: Full payment is due upon completion of services.

3. Part Payment: Part payments may be allowed for large orders, subject to our discretion.

•Refund and Cancellation Policy:

1. Cancellation: Cancellations are allowed up to 24 hours before service delivery.

2. Refund: Refunds will be processed within 7-10 working days.

3. Refund Amount: Refunds will be for the full amount or partial amount, depending on the cancellation timeline.

•Failed Transactions:

1. Failed Payments: In case of failed payments, we will notify you to retry or use an alternative payment method.

2. Penalty: No penalty will be charged for failed transactions.

•Security:

1. Secure Payment Gateway: We use a secure payment gateway to process transactions.

2. Data Encryption: Payment data is encrypted for security.

•Disputes:

1. Dispute Resolution: Any payment disputes will be resolved through arbitration in [Insert City].

2. Governing Law: This payment policy is governed by Indian law.

•Changes to Policy:

We may update this payment policy periodically. We will notify you of significant changes through the app or email.

•Contact Us:

If you have questions or concerns, please email us at mailto:support@urlgroup.in

By using the URL Group Packers and Movers app, you agree to this payment policy. We are committed to providing secure and convenient payment options.